The metal bar between the refrigerator door and refrigerator door is hot, as well as the back of the refrigerator. The temperature is not keeping the fold cold in the refrigerator or the bottom freezer. It is making the same loud grinding noise as the first refrigerator with a failed compressor. The replacement refrigerator was delivered at the end of June 2022 and is now having the same issue as the original refrigerator. This complaint was resolved by GE by replacing the refrigerator (Model #GFE28GYNHFS Serial with a brand new refrigerator, same model number. After fighting with the warranty department, I filed BBB complaint. I purchased a GE French Door Bottom Freezer in Feb 2022. It has basic ice, the water doesn't come out cold, no soft close drawers. For what I would consider to be a "luxury" refrigerator. I am so frustrated.īefore the refrigerator broke, we weren't that impressed with it. We have purchased an over priced piece of garbage that can't be returned and now I can't ever figure out how to get the warranty work done. I waited on hold for 30 minutes with that department, before opting in to receive a call back, and of course, I didn't receive a call back. Then she said that the company closed the ticket as if they had performed the repair and that I would need to speak to a different department to report them, because otherwise that company would be paid for a repair they didn't complete. Received another "appointment confirmation" email for what's apparently not an actual appointment? I looked up the new repair company and they have horrendous reviews. But that company should be calling me within 48 hours to schedule, but if they don't then I should call the company myself. She then schedule me for a repair next week, I informed her that the day she had scheduled didn't work for me and she said it didn't matter because it wasn't an actual appointment and that I could call that company and have it switched. It says this no where on our confirmation, it says the repair person will call me the night before or morning of to confirm the appointment. I called GE, and she informed me that it was my fault because I should have called the repair company to confirm the appointment. I took the day off work to be home and no one showed up. We scheduled service online, received a confirmation email for our appointment. We've had the refrigerator for less than 3 months, and it has stopped cooling completely. We had our eyes on a Kitchenaid, but the GE had better reviews so we went with it instead. We purchased a Cafe Series refrigerator for $4700. Wondering if your GE refrigerator is part of a recall? After a rocky start, they have been very supportive. The smartest thing we did was buy the extended service plan at Lowes. Poor Ice Quality/Quantity: Many complaints about the icemakers not making enough, or the machine dumping ice before it's frozen, causing all of the ice to form a big block. Over Heating: The fridge feels warm all of the time due to clogged ventsĤ. High Energy Bills: Typically due to broken door sealsģ. Temperature Issues: Faulty thermostats cause food to spoil and ice to melt.Ģ. We've read so many reviews and seen that so many people have problems with the following:ġ. The repairmen show up and say, "Oh, it's a GE", and then they look sorry for us. (Click to see complete list of current GE refrigerator recalls) (Thank God it's not a wood floor!!) Two of the four times, it's been a dead compressor. We've had to deal with spoiled food and water on the floor four times. We've had four major problems with our two-year-old GE Profile French door refrigerator.
0 Comments
Leave a Reply. |